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What does a Graduate Director of Enrollment Management and Student Services do?  Here is a current job description:

Reporting to the Dean of the College,

  • Oversee and direct enrollment management in the College’s Graduate Programs including:
    • Admission management – coordinate effort to advance and track students from prospect to enrolled student including recruiting, interviewing, corporate outreach, etc.
    • Marketing and communications – coordinate effort to clarify image of academic programs, establish enrollment targets to meet goals, understand the school’s differentiating factors and drive student prospects
    • Enrollment analytics – coordinate effort to collect and analyze data on internal and external factors affecting enrollment, student success (including retention), and the College’s image.
    • Retention – coordinate effort to keep and re-enroll students from one year to the next.
    • IT Management – coordinate use of information technology, including CRM and College’s web site, to maximize enrollment management effectiveness.
  • Oversee and direct student services in the College’s Graduate Programs including:
    • Experiential Learning – co-curricular activities and events that happen outside of the classroom such as leadership initiatives, workshops, student clubs, international travel, career preparation
    • Student Advising – coordinate efforta with Associate Dean of Graduate Programs to ensure that students receive high-quality advising services
    • Weekend Residencies for graduate program
    • IT Management – coordinate use of information technology to maximize delivery of student services to graduate students.
  • Coordinate relationships with:
    • University Graduate Admissions
    • University Marketing
    • University Financial Aid Office
    • University Registrar’s Office
    • Center for Career Development

Please note the high level of accountability associated with the position – this is important.   I would encourage anyone interested in this posting to learn more about NAGAP, The Association for Graduate Enrollment Management.  NAGAP is the only professional organization devoted exclusively to the concerns of individuals working in the graduate enrollment management environment.

from the pen of Dr. Percy Trappe

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MBANerdThe following is the job description for the MBA Director at our university.   Enjoy!

The individual in this position provides academic leadership for all aspects of the Master of Business Administration program including strategic planning, admissions and daily operations. Specific responsibilities include, but are not limited to, the following:
Curriculum Management

  • Leads Graduate Curriculum Committee activities and navigates proposals through University C&I process
  • Leads and coordinates assurance of learning

Academic Program Oversight

  • Serves as primary point of contact for prospective students
  • Promotes MBA Programs at information sessions
  • Reviews applications for admission and makes admissions recommendations to The Graduate School
  • Works with Academic Unit Heads to schedule faculty for MBA class offerings
  • Provides written teaching performance feedback to faculty and respective AUH’s for development and use in faculty annual evaluation process
  • Estimates revenues and expenses, by concentration, for input into self-supporting budgets
  • Coordinates with provider for iMBA international travel; moves proposals through purchasing process
  • Updates annually the Business Administration section of the graduate catalog
  • Writes annual report for MBA Programs
  • Maintains and reports data for rankings to U.S. News & World Report, The Princeton Review and Bloomberg BusinessWeek
  • Collects data for AACSB BSQ
  • Ensures adjunct MBA instructors meet College of Business faculty qualification standards
  • Creates program objectives, sets goals and reports outcomes
  • Monitors student progression and audits graduation applications
  • Provides academic advising to students
  • Manages the student grade appeal process

Supervisory Responsibility

  • MBA Program Administrative Assistant
  • Coordinates with faculty Teaching in MBA Program
  • Leadership Development Consultants

Qualifications and Requirements

  • Academic preparation: Ph.D. degree, rank of Associate or Professor
  • Experience teaching in MBA program or previous work experience with an MBA program
  • Teaching load – 9 credits per academic year
  • 12-month position
  • Solid record of scholarship, teaching, and service
  • Excellent interpersonal, oral and written communication skills
  • Ability to work collaboratively with Department Heads, faculty, and staff, as well as with colleagues across the campus community

I would encourage anyone looking at hiring a MBA Director to look at and consider the position description for Graduate Director of Enrollment Management and Student Services.    Clarity of roles in the MBA office is extremely important when looking to maximize team effectiveness.

from the pen of Dr. Percy Trappe

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